Bondora Privacy Policy

1. General Provisions

Welcome to the Bondora mobile application (hereinafter referred to as "this Platform"). This Platform takes user privacy protection and data security supervision as the core operating principle, and all personal information processing behaviors are implemented in strict accordance with the basic principles of legality, legitimacy, necessity and good faith.

This Privacy Policy fully informs all platform users of the Platform's personal information operation rules, covering the whole process of personal data collection, use, storage, authorized disclosure and security protection, and clarifies all legal rights that users enjoy in personal information protection.

All service functions of this Platform are only open to adult users aged 18 and above. Minors under 18 years old are strictly prohibited from registering accounts and using any platform service functions.

2. Data Storage and Security Protection Mechanisms

This Platform has built a complete and standardized data security protection architecture covering all data processing links. We deploy multiple technical encryption measures and standardized management systems including data transmission full encryption, refined access permission hierarchical management, regular security audit detection and firewall isolation protection to fully protect user personal information and effectively avoid data leakage, tampering, loss and unauthorized misuse risks.

All user-related data stored by the Platform will only be retained within the shortest time required to achieve data collection purposes and maintain normal platform operation. After the expiration of the legal retention cycle, the Platform will completely delete user data or conduct anonymization and desensitization processing in accordance with legal provisions to eliminate residual data security hidden dangers.

3. Users' Legitimate Rights over Personal Information

Users can independently exercise all statutory personal information protection rights through in-app setting functions and official customer service channels during the use of the Platform. The specific exercisable rights are as follows:

• Check, verify, view, modify and supplement personal account information and bound profile data at any time;
• Initiate personal information deletion requests and apply for account deactivation and cancellation services;
• Withdraw the personal information processing authorization granted to the Platform at any time, including disabling and revoking device location permissions through system settings;
• Apply for obtaining personal information copies, and put forward inquiries, objections and complaints about the Platform's data processing mechanism.

Official inquiry and complaint email: utherfcatherynw@gmail.com

4. Categories and Scope of Collected Personal Information

Adhering to legal compliance norms and business minimum necessity principles, this Platform only collects personal information indispensable for platform stable operation, user experience optimization and product function iteration, and never carries out excessive or illegal data collection behaviors.

• Account Registration and Profile Information: User email address, customized nickname, personal avatar, gender, date of birth, residential address and other basic account materials voluntarily submitted and edited by users during registration and profile improvement.
• Device Terminal Data: Device model, operating system version, unique device identifier, public network IP address, network connection status, system default language and other device attribute and operation data automatically collected when users access the Platform.
• Location Information: When users actively enable location-based functions and grant device location permissions, the Platform will collect and process users' approximate location information. Precise location data will only be collected when it is necessary for specific functions and explicitly authorized by users. Location data can be obtained through GPS, Wi-Fi and mobile network signals, and approximate regional information can be inferred through public IP addresses.
  Location Purpose, Access and Control: Location information is only used to provide users with authorized location-based services, improve matching and recommendation accuracy, realize regional service adaptation and carry out security fraud prevention. The Platform only obtains the minimum location accuracy and access duration required for service functions, and only collects location data when the App is running in the foreground and users use relevant functions. Background continuous location collection will not be carried out without additional explicit authorization. The Platform will never sell location data, use precise location for pure advertising and analysis, or disclose users' accurate coordinates to others without user active authorization. Users can revoke location permissions through device settings at any time, and non-location-dependent functions will remain available normally.
• Platform Usage Behavior Data: Account login logs, in-app browsing records, content interaction data, social connection information, chat records, user reports and complaints, application usage duration, access frequency and other platform operation behavior data.
• Payment Transaction Information: Platform paid services such as member subscription and virtual product purchase are completed through compliant payment channels such as Google Play. The Platform will not collect or store any sensitive payment data such as bank card numbers and payment passwords.

5. Rules for Personal Information Usage

This Platform solemnly promises that all collected user personal information will only be used for legal and compliant service purposes consistent with product positioning, and all user data will not be abused or used beyond business necessary scope. The specific legal usage scenarios are as follows:

• Maintain the stable operation of basic platform services, continuously iterate product functions and upgrade technical services, and optimize user overall interactive experience;
• Realize personalized user matching, targeted content push and exclusive service display based on user platform behavior data;
• Provide location-based service functions such as approximate regional matching, nearby user discovery and regional recommendation only after users actively enable relevant functions and grant location permissions;
• Detect and block platform fraud, spam harassment and unauthorized account misuse, protect user account security and maintain orderly platform operation;
• Provide comprehensive after-sales support including online consultation, fault diagnosis, user feedback collection and complaint resolution;
• Strictly abide by applicable laws, supervision regulations and industry compliance standards, and fulfill the legal operation obligations of platform operators.

6. Personal Information Sharing Standards

This Platform strictly prohibits all improper transactions such as illegal sale, lease and transfer of user personal information. External sharing of user data is only limited to legal, compliant and practically necessary scenarios, and the specific situations are as follows:

• Users actively authorize and explicitly permit personal information sharing in specific business scenarios;
• Provide necessary data support for qualified third-party partners such as cloud storage providers, data analysis institutions, message push vendors and location service providers, and shared data is only used for platform core business operation;
• When laws and regulations have clear provisions or judicial and supervision authorities issue legal mandatory data investigation requirements;
• When it is necessary to protect user personal safety, account security, platform operation safety and public safety interests;
• When major corporate events such as merger, acquisition, asset transfer and liquidation occur, and data recipients sign non-disclosure agreements and undertake equivalent privacy protection responsibilities.

7. Minor Privacy Protection Provisions

This Platform is positioned as an adult-only service platform, and minors are prohibited from using all product functions and services. We will not actively collect any personal information of minor users.

If minor-related information is accidentally collected due to objective factors such as system identification errors and user false registration, the Platform will completely delete all relevant data records and block the corresponding account access permissions immediately after verification.

All minor safety protection standards of this Platform shall be subject to the complete content of the Child Safety Standards Agreement embedded in the application.

8. Third-Party Services Statement

This Platform may integrate third-party service components such as software development kits (SDKs), advertising display modules, data statistics tools and external links in the process of product operation. All third-party services are independently operated by their respective service providers.

The data processing behaviors generated by users using third-party services are governed by the third party's own privacy policy. This Platform shall not bear any legal liability for the data processing behaviors and privacy protection status of third-party service providers.

9. Policy Revision and Notification Rules

With the iteration of platform product functions, adjustment of business layout and update of national laws, regulations and industry supervision policies, this Platform reserves the legitimate right to revise and supplement the terms of this Privacy Policy.

All updated versions of the Privacy Policy will be publicly released through in-app system notifications and official website announcement channels to ensure that all users can timely understand the latest policy content.

For major policy revisions that may affect users' core personal rights and interests, the Platform will take advance notification measures such as in-app pop-up reminders, official website message announcements and bound email notifications to fully protect users' right to know and legitimate rights and interests.

10. Contact Information

If you have any questions, suggestions or complaints about this Privacy Policy and the Platform's data processing rules, please contact us through the official channels below.

App Name: Bondora

Developer Entity: Zhijiang Maogao Trading Co., Ltd.

Address: Workstation 468, 7th Floor, E-commerce Industrial Park, Building 1, No. 28-1 East Lake Avenue, Majiadian Sub-district, Zhijiang City, Yichang City, Hubei Province

Customer Service Email: service@bondora-chat.com